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Contact, apps and complaints

Who to contact, which app to use, and how to raise a concern

✔ Checked: 25.9.2026

Get in touch

📞 Phone

01248 714478

Ring for anything urgent or anything that needs an answer today: illness, absence, a change to who collects your child, or a safeguarding worry.

✉️ Email the school

6602152_pennaeth.llanfairpwll@hwbcymru.net

🗂️ Email the office

6602152_gweinyddol.llanfairpwll@hwbcymru.net

📍 Address

Ysgol Gynradd Llanfairpwll, Ffordd Caergybi, Llanfairpwll, Ynys Môn, LL61 5TX

Which app for what

Seesaw

Anything about your child's class. It goes straight to the teacher, and it is the quickest way to an answer. Download it: App Store · Google Play

MyChildAtSchool

Letters and messages from the school, reporting an absence, asking for time off, booking and paying for Breakfast Club and Clwb y Gollen, and checking your contact details. Download it: App Store · Google Play. New to it? Follow our setup guide.

Our news site

Every letter and newsletter, in ten languages: newyddion.ysgolllanfairpwll.org

Find us on Facebook (@YsgolLlanfairpwll) and X (@YsgolLlanfair).

Raising a concern or a complaint

Most worries are sorted out quickly by talking them through. Speak to your child's class teacher first. If that does not settle it, ring the office to arrange a meeting with the Headteacher.

The governors expect this informal step to come first. If the matter is still not resolved, the school has a formal complaints procedure, set by Cyngor Ynys Môn. Ask the office for a free copy in Welsh or English. The local authority can provide it in another language if you need one.

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