Dear Parents and Carers,

Thank you to everyone who has already created their Bromcom account. The invitation email has not reached everyone, so here is some advice if that applies to you.

Check your junk folder first

Some invitation emails have gone straight to junk or spam folders. Look there for a message from Bromcom before doing anything else.

No email at all? You can create the account yourself

Your account already exists on the system, so there is no need to wait for the invitation. Here is how:

1. Download the Bromcom app (MyChildAtSchool) from the App Store or Google Play.
2. Select 'Forgot Password' on the login screen.
3. Enter the email address you have shared with us as a school – the system will not accept any other address.
4. You will receive a link to set a password, and then you can log in.

One parent has already tried this and it works.

Logged in? Check one thing

Your child, or all your children, should appear in the app. If a child is missing, or anything else looks wrong, tell the school office.

Remember the deadline

We close for the summer on Friday 17 July. If you hit a problem, contact us before then and we will help. We will not be available over the holidays.

Thank you for your patience.

Yours sincerely,

Gwyn Pleming